• You'll design As Is and To Be processes;
  
• You'll identify system processes to increase, re-design and implement new changes in the system;
  
• You'll perform FIT / GAP Analysis and document requirements for development staff;
  
• You'll create Integration Mapping documents to integrate systems;
  
• You'll create Test Scripts and run them with users until completion;
  
• You'll train End-users on system processes;
  
• You'll support on the hypercare period the roll out of projects and feature you ave been involved with.
  

Requirements

• Experience with ERP implementation or support;
  
• D365 ERP experience (preferable);
  
• Experience with troubleshooting and support principles, methodologies, and issue resolution techniques;
  
• Nice to have experience working knowledge of SQL and PL/SQL;
  
• Experience in documenting procedures;
  
• Interpret technical documentation for training and end-user procedures;
  
• Fluent in English, both written and spoken is mandatory;