Support Communication Specialist

We are looking for a Support Communicatins Specialist (Mid to Senier - level) for a hybrid project, up to 2 days per week on-site, in Lisbon.

The role involves planning and coordinating communication activities, creating and editing English content for newsletters, announcements, presentations, campaigns, and internal communication channels, as well as managing content publication on platforms such as SharePoint and Viva Engage.

Working closely with service managers, platform owners, product teams, and other stakeholders, the specialist coordinates communication plans, gathers technical information, manages review and approval processes, and supports the organization of webinars, information sessions, and community events.

The ideal candidate combines strong communication and organizational skills with the ability to translate technical information into clear, engaging, and audience-focused content. The role also focuses on improving communication processes, increasing service visibility, and strengthening user engagement across the Data & AI ecosystem.

Main Responsibilities

• Maintain the cross-service communication planner and turn priorities, milestones, dependencies, audiences, channels, review steps, and publication dates into a coordinated portfolio view.
• Gather and consolidate input from designated stakeholders, facilitate alignment and review rounds, document open points, and follow up on agreed actions.
• Write, edit, and quality-check clear and engaging English content, including announcements, service updates, campaign materials, newsletters, event communication, presentations, and web or community content.
• Coordinate the full newsletter cycle, from content collection and editorial planning to stakeholder review, finalization, and publication support.
• Plan, organize, support, and moderate agreed virtual or onsite information sessions, webinars, and community calls, including invitations, agendas, speaker coordination, materials, and follow-up communication.
• Create, update, and publish approved content on agreed Siemens channels, including SharePoint and Viva Engage, while supporting a consistent structure and user experience.
• Support SDC services with tailored communication campaigns, launch activities, migration and change announcements, and user-engagement initiatives based on agreed briefs.
• Translate technical input into accessible, audience-appropriate communication without losing accuracy, while maintaining consistent terminology, tone, messaging, and visual presentation.
• Identify opportunities to improve communication processes, service visibility, channel effectiveness, and community engagement, and provide actionable recommendations to the responsible Siemens contact.

Requirements