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Fraud Service Owner

Lisboa

Descrição da posição

Own a Service That Protects Portugal's Payments

We're looking for a Fraud Service Owner to take full ownership of the fraud monitoring service for this client.

The challenge:

Fraud is constantly evolving — new patterns, new tactics. You won't just react: you'll analyze market trends and historical performance to propose the service's next evolutions, including new solution development. This is a role of strategy and execution, not support.

What makes this interesting:

  • Real ownership: you're the single point of contact for the client — meetings, complaints, evolutions, reporting. The relationship is yours.
  • Measurable impact: your work directly reduces the fraud rate — a result you see in numbers, not promises.
  • Broad scope: a hybrid role spanning product management, service management, and data analysis — much wider than a typical PM position.
  • Brand scale: you work in close coordination with the client, data, operations, and product areas of one of the largest payment players in Iberia.

Requirements

What you bring:

  • Experience in product management or service management
  • Comfortable modeling and manipulating data (Excel, SQL, PowerBI, Python)
  • Fluent English
  • Ability to translate business needs into technical requirements
  • Analytical, curious, problem-solving mindset
  • Autonomy to plan, prioritize, and adapt in dynamic contexts

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