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System Engineer

Lisboa

Job description

You will help in Business as Usual (BAU) of an operations team (ITIL L1 to L3), with focus on automation process and ticket journey. You will help the remaining operations team to ensure the stability and system availability according to the agreed service levels.

As part of the operations team, you will maintain and upgrade existing system applications and configurations assuring that deployments activities are well orchestrated and follow all the necessary steps to ensure the proper deployment procedures and do not create any issues on the system stability (Pre-Prod and Prod).

Help the operations team to create automation of day-to-day activities (User Management, Infrastructure management) and bug fixing in applications and existent scripts.

As a part of your job, you will:
  • Conduct the daily troubleshooting, solution monitoring & analysis activities to assure solutions stability, availability, and performance
  • Create, update, and maintain the system configurations and parametrizations to assure the environment stability and deliver it as part of Agile methodology
  • Assure daily checks and activities to assure a correct environment application management strategy
  • Assure operations tasks that contribute for planned and unplanned release (including hot-fix deployments)
  • Hands-on ability to automate repeated operations tasks


Requirements

  • 1 to 3 years’ experience implementing and operating AWS DevOps solutions and services
  • Experience with Linux Operations systems (RHEL/CentOS/Amazon Linux preferably)
  • Proven experience in scripting languages (Phyton, Bash, Ansible)
  • AWS Skills: AWS EC2, RDS, Cloud Watch, S3, Lambda, IAM, EKS, DynamoDB, API Gateway
  • Knowledge of DevOps Tooling: Docker, GitLab, GitLab CI, Terraform, PostgreSQL, IAM, Redis
  • Network skills TCP Protocols, DNS, Routing, NAT, Firewall, VPN
  • Understanding of the functioning of a production systems operation - ticketing tools, escalation processes, communication with external stakeholders, etc
Nice to have:
  • Infrastructure deployment and Management
  • Infrastructure Monitoring
  • System Monitoring, metrics and analysis
  • Network and System Security
  • Google Apigee
  • Apache, Nginx, HAProxy, Elastic Search
  • Proven experience in programming languages (Java, Python, Golang)
  • Knowledge in IPTV, MPEG4, HLS, DRM (Playready)
  • Knowledge of ITIL structure (as an asset)
  • English spoken and writing
  • Hybryd model


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