SAP Basis Operations


Job description

IT IPS SAP Operations operates SAP Environments OnPrem and in hybrid and cloud scenarios to internal customers taking into consideration our partner security rules and governance guidelines.

Therefore, the following competences are expected:
• Ability to support customers on infrastructure setup in the role of the technical first contact
• Ability to implement tasks like SAP installation’s, SAP Upgrades, Tech Refreshes (Hardware, OS) and further changes in alliance with customer’s
• Ability to analyze issues in a well standardized and automated environment.
• Willingness to keep the standards and to avoid individual solutions
• Collaborate in a virtual and in a dynamic environment speaking mostly in English
• Ability to translate business demand and requirements into technical solutions
• weekend work and OnCall should be possible
• First and Second Level Support for all system lines


To deliver the above competences, our partner considers the skiillset and experience covering the following areas or tools:
• Experience with challenges in a high secure data center. e. g. network architecture and configuration (VPC, subnet, IP ranges, Security Groups, Routing tables, Gateways, VPN, etc.)
• Knowledge about the standard IT Processes in large companies. e. g. ITIL
• Experience with Linux (preferred SLES) Know how with system, namespaces, cgroups and SElinux
• SAN, NAS Storage, Backup/Restore
• Well knowledge in SAP HANA, SAP Stack (ABAP/JAVA), SAP Web dispatcher
• Experienced in SAP Upgrades, OSDB migration, system copies, cryptographic, certificate handling
• Experience with cloud vendors like AWS or Azure Siemens gives preference to providers that also demonstrate competences in:
• Coding (preferably Ansible and Python)
• MS-Office
• HANA Studio/Cockpit, Putty, Sapgui

Consultants to be assigned to the service by provider should have advanced communication and presentation skills. It is mandatory for consultants to be business-fluent in English language (speaking and writing).

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