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Quality Assurance (Tester) for Customer Portal

Job description

Responsibilities:
- Develop and execute test plans to ensure that all objectives are met.
- Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.
- Identify and remedy defects within the production process.
- Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
- Ensure that user expectations are met during the testing process.
- Investigate customer complaints and product issues.

Requirements

Qualifications:
- Proven experience in QA role.
- Very good English speaking and writing
- Strong knowledge of QA methodologies, tools, and processes.
- Experience in writing clear, concise, and comprehensive test plans and test cases.
- Experience working in an Agile/Scrum development process is a plus

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