Business Operations and Management Support

We are looking for a Business Operations & Management Support Consultant (Mid-level) for a hybrid project, 1 day per week on-site, in Lisbon.

About the Role

You will provide executive and management support, operational coordination, administrative assistance and project coordination to a Connectivity organisation. The role supports recurring management activities, leadership meetings, operational planning, stakeholder coordination and management communications across multiple teams and stakeholders.

The ideal candidate is highly organised, discreet and autonomous, comfortable working within defined processes and governance structures in an international, cross-functional environment. Professional communication skills in English are mandatory.

Main Responsibilities

Management Coordination & Executive Support

• Coordinate management meetings, leadership reviews, workshops, organisational events and recurring governance activities.
  
• Manage calendars, scheduling activities, appointments and stakeholder coordination across multiple time zones.
  
• Prepare presentations, agendas, briefings and management materials.
  
• Support selected meetings through preparation, facilitation, agenda management, documentation and action tracking.
  
• Coordinate stakeholder inputs and follow up on agreed actions, commitments and deadlines.
  

Information, Communications & SharePoint Management

• Maintain SharePoint sites, document repositories and management information structures.
  
• Ensure operational information remains current, structured and accessible to authorised stakeholders.
  
• Consolidate information required for meetings, reports, presentations and management updates.
  
• Coordinate organisational announcements, management updates, team communications and information campaigns.
  
• Support preparation and publication of executive communications, leadership messages and approved management information.
  
• Maintain templates, contact lists and reusable support materials.
  

Operational Administration & Coordination

• Maintain operational trackers, planning information and administrative records.
  
• Prepare operational reports, management summaries and status overviews.
  
• Support effective collaboration and coordination between leadership, functional teams and external stakeholders.
  
• Handle information in accordance with confidentiality, information-security and data-protection requirements.
  

Initiative & Project Coordination Assistance

• Assist with coordination of initiatives, projects, workshops and task forces.
  
• Maintain Planner boards, milestone information, action trackers and project documentation.
  
• Assist with preparing status reports, management presentations and progress overviews.
  
• Support workshops and working sessions through scheduling, documentation and follow-up.
  

Requirements

Mandatory

• Mid level: executive assistance, management support, project coordination or equivalent coordination experience.
  
• Mid level: planning and coordination of management meetings, workshops and recurring organisational activities.
  
• Mid level: calendar management and scheduling coordination across multiple stakeholders.
  
• Mid level: preparation of presentations, reports, agendas, briefings and management documentation.
  
• Mid level: stakeholder coordination, action tracking and follow-up management.
  
• Mid level: strong organisational, administrative and documentation skills.
  
• Mid level: proficiency in Microsoft 365, including Outlook, Excel, PowerPoint, Teams, SharePoint and Planner.
  
• Mid level: experience maintaining document repositories, shared calendars and collaboration platforms.
  
• Mid level: ability to work independently within defined processes and governance structures.
  
• Mid level: professional communication skills in English, written and verbal.
  
• Mid level: experience supporting international and cross-functional teams.
  

Nice to Have

• Experience with SharePoint administration and content maintenance.
  
• Exposure to Project Management, Agile methods or IT Service Management practices such as ITIL.
  
• Experience with process improvement, reporting automation or Microsoft 365 productivity solutions.
  
• Exposure to connectivity, network services or technology service environments.